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Contact us
Address: NO.8 Industrial Road,Demonstration Industry Park,
Longgang Town,Cangnan County,Zhejiang Province
Tel:0086-577-68690123 68690866
Fax:0086-577-68690855  
Contact Person:Mr.ZhengZe Chen
Email:vip@cnzhengyue.com
MSN MSN

FAQ

1.Q:What's your minum order?
2.Q:What's your normal production time?
3.Q:Can you accommodate rush orders?
4.Q:Do you charge of Rush orders?
5.Q:Do you provide a preproduction sample?
6.Q:Are your laminated bags eco-friendly? Are the inks used eco-friendly?
7.Q:What are the available choices for bag material?
8.Q:What are the material choices for handle and Piping?
9.Q:What are the available add ons?
10.Q:what are the choices for the bottom insert?
11.Q:Can the bags be laminated and printed on both sides?
12.Q:Do I have choices for the laminated finish?
13.Q:Can you print metallic colors?
14.Q:What artwork format do you accept?
15.Q:What can you do if I don’t have high solution artwork?What should I provide?
16.Q:How do I submit artwork?
17.Q:How do I know the number of plates needed for the artwork?
18.Q:How do you determine the cost of the plates?
19.Q:Do you provide custom packaging?
20.Q:Can you print a client's custom information on the cartons?
21.Q:What's your return policy?

1.
Q:
What's your minum order?
A: Currently our minum order is 2000pcs for normal material.For PE woven material, the minimum order quantity depends on your dimensional requirement, because the minimum order quantity of raw materials is 3 tons.

2.
Q:
What's your normal production time?
A: Our daily production capacity is 60,000 pieces. The production period of 10,000 pieces or below is 15 days (including the time for material preparation).after approval of the virtual sample or physical preproduction sample.

3.
Q:
Can you accommodate rush orders?
A:Yes, The amount of the rush charge depends on the timeframe and the quantity ordered

4.
Q:
Do you charge of Rush orders?
A: According to the different requirements of orders.

5.
Q:
Do you provide a preproduction sample?
A: Yes, a digital sample is provided for each order. For orders with critical color, a physical preproduction sample can be ordered at an additional cost. Ordering a physical preproduction sample will add 5 to 7 working days to the total time required to produce your order, due to the time required for international shipping on the physical preproduction sample.Of course, we could undertake the direct production without providing samples for customers first.

6.
Q:
Are your laminated bags eco-friendly? Are the inks used eco-friendly?
A: Yes, all products are recycable and eco-friendly.Our products,as well as Raw materials and printing inks,fully comply with the requirements of Various regions of the world.They are free of azo dyes,low in cadmium, And have passed phthalate and PAHs teste.Plus,all raw materials are screened By internationally approved testing bureas to verify their safety.

7.
Q:
What are the available choices for bag material?
A: The material choices for the bags are: laminated non-woven pp, laminated woven pp, RPET(20pins), laminated RPET(14pins), non woven PET(hot press) and non-woven pp,laminated PE and flocking Non woven,paper woven etc.. All of these materials are recyclable and eco-friendly.

8.
Q:
What are the material choices for handle and Piping?
A: The material choices for handles are: laminated material (self material), non-woven pp, or pp/nylon webbing,PVC tube,cotton rope,nylon rope etc. The material choices for piping are: self material (bag material) or non-woven pp,PVC etc.

9.
Q:
What are the available add ons?
A: Available add-ons to the bag include: custom label, information tag, bottom insert, zipper/Velcro/button closure, shoulder strap, and extra pocket,plastic buckle,metal grommet ,EPE foam,Aluninum etc. Other custom add-ons can be produced. If you need another type of add-on, please contact us.

10.
Q:
what are the choices for the bottom insert?
A: The bottom insert can be: cardboard, PP board,PE board,PVC board, or non-woven /woven/RPET wrapped board. If you are not sure which material would work best for your project, please contact us.

11.
Q:
Can the bags be laminated and printed on both sides?
A: Yes, bags can be laminated and printed on both sides if desired.

12.
Q:
Do I have choices for the laminated finish?
A: Yes, you can choose between matte finish and glossy finish.And also You can choice to use BOPP or Polyester film.

13.
Q:
Can you print metallic colors?
A: Yes. We can print metallic gold, silver, bronze or any other requested colors.

14.
Q:
What artwork format do you accept?
A: Any format, we need high solution only.

15.
Q:
What can you do if I don’t have high solution artwork?What should I provide?
A:If you have no drawings, please offer us all information you have. If you have color images, please offer us the photos of color images or the original copies, our design team would make and modify for you.

16.
Q:
How do I submit artwork?
A: You can submit individual artwork for the front, back, sides and bottom of the bag. (See artwork specifications: laminated bags / non-woven bags.) Our designer will put together an artwork layout for your approval.

17.
Q:
How do I know the number of plates needed for the artwork?
A: One plate is required for each color. The number of plates needed for the artwork is determined by your final artwork. For normal 4-color process printing, five plates are needed (4 process colors + white). The white color is required to stabilize the other colors. For logos, additional plate(s) for Pantone spot color(s) may be needed. However, the maximum number of plates is 8(included white basic plate). That means for a 4-color process printing job, the number of possible additional Pantone spot colors is 3.

18.
Q:
How do you determine the cost of the plates?
A: The cost of the plates is determined by the size of bag and number of colors. The Least cost is US$50 each plate for laminated bag.

19.
Q:
Do you provide custom packaging?
A:Yes. Our standard packaging is 25pieces per bundle and 100 pieces per carton, but custom packaging is also available.

20.
Q:
Can you print a client's custom information on the cartons?
A:Yes, all the cartons are custom-made according to the bag size. The client’s requested information and specs can be printed on the cartons.

21.
Q:
What's your return policy?
A:All bags are custom made and are not returnable. In case of printing errors or others, the client needs to contact us within one week of receipt of the bags, so that we can arrange to issue a refund or to reprint the bags.

 

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